If you just had an ostomy then your world is probably so full of new informatino you are actually sick of it. It is a huge learning curve to start with and I totalyl understand. Once you get the basics down you are generalyl done learning or wanting to find new gear. But soon you may be thinking that it is really time to get the ebst gear so you can enjoy life to the absolute fullest. I mean that part too and I would say to never let gear stand in the way of being active or having fun with your stoma. So I am guessing you are reading this because you are new to the ostomy game.
Or even more interesting would be that you just had a really bad experience with a customer service agent of some company that sells ostomy gear. Let's face it, it is bound to happen at some point or another and we all get frustrated with one company or someone at a company we have been with for a very long time. Take a minute to be angry and express your frustrations. Yep, there are bad apples and sometimes the people and companies we deal with are having a bad day too. They may be in the complete wrong or they may be in the middle and you may be too. Just take a minute to breathe and evaluate your situation. It is not the end of the world to have a bad experience and the best part of this is that there are lots of great places to get your ostomy stuff from. I said it, there is no one perfect place to get it from. So I want to go over a few options and let you know that it's ok to move on, or maybe just give them another shot if you want.
Now it is pretty basic to know that you can hit up your local stores. It is not hard to know that you can get your ostomy gear from a pharmacy. This is a great place to shop and I highly recommend supporting local companies. This is cool to be able to get in personal information from people who sell the gear you use the most. I have found very knowledgeable pharmacists. Also, just Imagine yourself if they were gone and you were in an emergency situation and needed something now! It would sure be sad if they left because no one shopped there and you lost your emergency place to get gear from. Plus I have found that pharmacists like to get the best gear they can for the best price that people like. They only sell what sells and it seems to me that most places like to sell the best product they can. Plus they get to talk to lots of people about their products and can be very knowledgeable. So keep them in mind as a good option.
Don't fear the online world. Truly, there are also lots of online retailers that sell gear! I love this part because some of these companies have spent millions on research and have amazing stuff and a generally good staff to help you out as well. Many of the companies that produce the products themselves have awesome websites and pretty good customer service as well. So don't be afraid to shop those companies and also give them a call if you end up needing help or even advice.
No comments:
Post a Comment